Taken To The Cleaners

A couple of weeks ago, Ginny took a dress and an inexpensive, decorative runner that she had in her entrance way into the dry cleaners.  Before dropping off the rug, she asked the owner of the shop if he thought the runner material was okay to be dry cleaned, and he assured her it would be fine.

Cut to five days later.  When Ginny went to pick up her laundry, the rug was totally ruined.  The brown and neutral tones were now somehow strangely popping with orange and pee yellow streaks.  Upset, Ginny confronted the dry cleaner wanting him to replace the runner.  He apologized and said that he would not charge her for the cleaning, but he would also not replace the rug – she brought it to him at her own risk.  He then asked her to pay for the cleaning of her dress.

Furious, Ginny erupted.  She was so frustrated and annoyed, she took the rug and her dress and walked out of the store without paying for anything.  A week later, she received a $10 bill in the mail for the dress.  So…

Should Ginny pay the dry cleaning bill for the dress or stand strong on principal?   What would you do?!

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One Response to “Taken To The Cleaners”

  1. Molly says:

    Depends on how much the rug was, and how old it was, in other words, the value.
    Was it was valuable antique or something she bought cheap for under $100, and has served for well for years?
    Unfortunately, it sounds like both Ginny and the Dry Cleaner are both stubborn and aren’t into working out a win-win solution.
    For example, a cleaner ruined a set of my expensive sheets, however they were 3 years old. We came to an agreement that they would give me $100. worth of dry cleaning/laundry credit at their shop.
    For Ginny, things are not amicable, and the dry cleaner is a jerk for sending her a $10. invoice for her dress.
    This is a perfect case for Small Claims Court. However, I think Ginny should try and reason w/ the cleaner first and get a credit.

Any Thoughts?